Frequently Asked Questions

Yes. Please show your ID to the delivery associate / pick up station. It can be your Voters Card, Driver’s License, Work ID or your Passport.

You can cancel your order by ​contacting our Customer Service

Yes. We are committed to offering our customers only 100% genuine and original products.

Please contact us here if you think a product listed on our website does not meet these standards.

No, you don’t need an existing account to shop with us. Simply register within 1 minute or login with your Facebook account.

There are no hidden costs or charges when you order from Karsoletti. All costs are 100% visible at the end of the checkout process.

We will send you regular updates about the status of your order via emails and SMS. Once your order has left our warehouse, you can track its status by entering your tracking number on https://karsoletti.com.ng/orders-tracking

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